OP Retail | To know everything about every store
OP Retail | To know everything about every store

Service Policy

OP Retail bring you high quality services

Implementation Process

Demand Analysis & Solution Submit

Demand Analysis & Solution Submit

within 1~3 working days

Delivery After Payment

Delivery After Payment

within 2 weeks

Installation Guide

Installation Guide

within 1 month

Training

Training

Operation/ Pre-sale & after-sale training to clients

After-Sale Guarantees

Warranty

Warranty

12-month warranty;
paid maintenance for life
(out of warranty)

Active O&M

Active O&M

Real-time cloud monitoring and timely abnormal restoration.

One-to-One Service

One-to-One Service

After-sale calling service provided on one-to-one basis

Service-Level Agreement

Service-Level Agreement

Quick response to fix the problems

OP Retail - Global Distribution

OP Retail - Global Distribution

OP Retail has professional sales team & technicals team and has already expanded to: Europe, North America, South America, Africa, Middle East, Asia, etc. (50+ countries).

Client Succeeded Supports

Training

In-depth Users Training

Case Study

Industry Solutions and Top Clients Using Cases Sharing.

One-to-One Service

One-to-One Consulting Service Provided On Product Using&Operation

Industry Experts

Enterprise Operation Consultation Provided From Retail Industry Experts.