Our company is headquartered in China, with a dedicated overseas business department to cater to our global clients. You can easily reach out to us through our website, email or WhatsApp.

Choosing the right product depends on various factors, including your budget and specific application scenarios. Contact us and let us know your requirements, and we will provide you with a suitable product recommendation.

With our analytics software, you can view live video and access past recordings at any time. Our technology provides real-time and periodic people counting reports on the condition of your store. Simply ensure that the devices are connected to the system. For more information, feel free to reach out to our sales team.

The OP Analytics platform boasts strong compatibility and can seamlessly integrate with mainstream devices on the market. To ensure a smooth connection, please provide photos of your existing equipment and related product information. The professional technical team at OP Retail will then furnish you with a perfect integration scheme.

Yes, our people counting system is capable of differentiating and omitting the trolley count due to the trolley's height being below 1.3 meters.

Yes, our system offers an API function that allows seamless integration with your POS system. For detailed usage of the API, users may refer to our API Documentation.

Certainly, our counter provides wide-angle coverage, and in cases where the entrance is even wider, we can install 2 cameras to work in synergy.

For entrance counting, typically 1 camera per entrance is required, based on the width of the entrance. As for heatmapping, the number of cameras needed will depend on the size of the store and the ceiling height.

1) Our technical team of over 300 professionals is dedicated to addressing technical requirements.
2) We consistently roll out updates biweekly to ensure the platform's operation.
3) Clients from diverse industries rely on our solutions to furnish data support for their enterprises, thereby reducing costs and enhancing efficiency.

We currently operate two overseas servers, one located in Alibaba Cloud Singapore and the other in Amazon Frankfurt.

Under normal circumstances, the goods can be delivered in approximately 7 working days after payment in Europe, America, Saudi Arabia, and South Africa. In Japan, South Korea, and Singapore, the delivery time is about 4-5 working days.

Our price is FOB, and does not include transportation fees or insurance. We cannot guarantee the products to be undamaged during the transportation. For added peace of mind, you have the option to purchase transportation insurance for your freight.

1) Our after-sales service provides remote assistance for network access, product training, and addressing equipment or platform issues during use.
2) We offer operational and product training tailored to different industries to ensure customers can effectively utilize the platform.
3) Additionally, we provide hardware warranty service, including a 1-year warranty with the option for unlimited extension.